Last Updated: January 30, 2025
mCream Edibles offers the following shipping options:
We offer flat-rate shipping at $6.99 for all orders, regardless of size or weight.
Orders are processed on the next business day. Orders placed before 3:00 PM on a business day will be processed the following business day.
Important: We do not process orders on Fridays, weekends, or holidays. Orders placed after 3:00 PM on Thursday will be processed on the following Monday.
Once your order has shipped, delivery typically takes 3-5 business days via UPS. Delivery times may vary based on your location and carrier schedules.
We ship to all states where hemp-derived products are legal. However, we are currently unable to ship to the following states:
If you are located in one of these states, we apologize for the inconvenience. Please check back with us as shipping availability may change.
Certain products require special handling to maintain quality and freshness:
We use appropriate packaging and shipping methods to ensure these products arrive in optimal condition.
All orders include tracking information. Once your order ships, you will receive a tracking number via email that allows you to monitor your package's progress.
Packages with a value over $100 are automatically insured. However, we cover all claims for lost or damaged packages, regardless of value. If you experience any issues with your shipment, please contact us immediately.
While we do not require a signature upon delivery, all products are intended for customers 21 years of age or older. By placing an order, you confirm that you meet the age requirement and that it is legal to purchase and receive hemp-derived products in your jurisdiction.
If your package is lost or arrives damaged, please contact us immediately. We will replace your order at no additional cost to you. Our customer service team will work with you to resolve any shipping issues promptly.
Our shipping schedule operates as follows:
Orders placed after 3:00 PM on Thursday will be processed on the following Monday. We do not process orders on holidays, and processing will resume on the next business day.
We offer same-day delivery in the Aurora, IL area for orders placed before 3:00 PM on business days. This service is available Monday through Thursday. Please contact us to confirm if your address qualifies for same-day delivery.
If you have questions about shipping, delivery, or your order status, please contact us:
We may update this Shipping Policy from time to time to reflect changes in our shipping methods, costs, or policies. We will notify you of any significant changes by posting the updated policy on this page.
